FIU mgtm3307 exam 1

Question 1

1. Female conversational styles tend to

   Answer

   		Reinforce the perception that men make better leaders than women.
   		Be as assertive as male styles
   		Be more direct than men’s patterns of conversation
   		A & C

2 points

Question 2

1. Which of the following isnottrue about conflict?

   Answer

   		Conflict is never emotional
   		Conflict can be internal or within a group
   		Conflict increases, if the stakes are high.
   		Conflict can be enjoyable for some people

2 points

Question 3

1. Men who withhold their feelings suffer psychologically, experience higher rates of depression and suicide than women and have more emotionally shallow relationships with families and friends.

   Answer

   True

   False

2 points

Question 4

1. Before the trip, the men and women of Raft No. 4 were a warm, friendly, outgoing group, each of whom helped create a nice, supportive atmosphere.

   Answer

   True

   False

2 points

Question 5

1. A statement that exemplifies repressing differences would be

   Answer

   		“I am glad that this has happened. We need to be open about this.”
   		“Let’s talk about this now”
   		“We all have to get along in this department”
   		“Both of you, in my office now!”

2 points

Question 6

1. Despite all the rhetoric about male self-reliance under dominant masculinity, men rely heavily on ______ to take care of them.

   Answer

2 points

Question 7

1. Virtually every group excels at something.

   Answer

   True

   False

2 points

Question 8

1. Racial identity development is defined as the process of

   Answer

   		Learning about current racial issues in the U.S.
   		Growing up with people of many races.
   		Being connected with the experiences of one’s racial group.
   		Being able to identify who is prejudiced.

2 points

Question 9

1. It is common to make internal attributions about people who are similar to us and external attributions about people unlike us.

   Answer

   True

   False

2 points

Question 10

1. According to book, learning about race and culture can be an emotional endeavor.

   Answer

   True

   False

2 points

Question 11

1. All of the following are preconditions that help organizations to use identity-group differences EXCEPT:

   Answer

   		leadership must recognize learning opportunities and challenges
   		the organization must have a well-articulated and widely understood mission
   		the organization must have a bureaucratic structure
   		the organizational culture must create an expectation of high standards of performance from everyone

2 points

Question 12

1. Compared to previous age cohorts, Gen Xers (1960-1980)

   Answer

   		Are less techno-literate
   		Prefer to work in an organizational culture characterized by clear rules and regulations.
   		Believe that work comes before family obligations
   		Tend to have lower expectations about their job security

2 points

Question 13

1. According to research, the dilemma for women who want to advance in their careers is attributable to

   Answer

   		Childcare responsibilities.
   		Sexism and racism.
   		Needing to find a leadership style that balances aggressiveness and nurturing.
   		All of the above

2 points

Question 14

1. Which of the following statements is true about managing people with different perspectives in an organization?

   Answer

   		All people want and are motivated by the same things because we are all alike.
   		The less contact you have with diverse people the easier they are to understand.
   		Dealing with differences doesn’t evoke emotions.
   		Differences need to be considered as a manageable process rather than as a problem.

2 points

Question 15

1. Employees do not need to understand the business case for diversity for meaningful commitment.

   Answer

   True

   False

2 points

Question 16

1. One benefit to the best practices approach is it offers a foundation on which to build.

   Answer

   True

   False

2 points

Question 17

1. The practice of not hiring or promoting women during their childbearing years is called the “glass ceiling.”

   Answer

   True

   False

2 points

Question 18

1. All of the following are ways diversity can contribute to competitive advantage EXCEPT:

   Answer

   		Innovating
   		Connecting with customers
   		Cohesiveness
   		Decision quality

2 points

Question 19

1. Men who embody democratic manhood would see women as colleagues who have the potential to make the workplace better.

   Answer

   True

   False

2 points

Question 20

1. Level of subordinate support is not a problem we should be concerned with when studying organizational leadership.

   Answer

   True

   False

2 points

Question 21

1. According to Sowell, cultural differences between groups can be attributed to

   Answer

   		a combination of heredity, social, and geographical environmental influences
   		language
   		religion
   		politics

2 points

Question 22

1. Leaders using the discrimination-and-fairness paradigm tend to focus on items such as EEO laws and fair treatment.

   Answer

   True

   False

2 points

Question 23

1. The cost of accommodating an existing employee is typically far less than replacing that employee.

   Answer

   True

   False

2 points

Question 24

1. In terms of diversity management, why is the term “best practices” somewhat inaccurate?

   Answer

   		Because what is best could be expensive.
   		Because no diversity program is the “best” for all organizations.
   		Because an organization needs to win an award before their practice can be considered as best.
   		None of the above

2 points

Question 25

1. Prejudice and racism are the same thing.

   Answer

   True

   False

2 points

Question 26

1. The ADA prohibits discrimination on the basis of disability in areas such as employment, transportation, and telecommunications.

   Answer

   True

   False

2 points

Question 27

1. Ageism only includes discrimination against the older generation.

   Answer

   True

   False

2 points

Question 28

1. Workers who are considered as part of the Veterans age cohort (1922- 1943) are characterized as

   Answer

   		Respecting authority and hard work
   		Appreciating diversity
   		Having a preference for working in a team format
   		Being the most flexible age cohort

2 points

Question 29

1. There are no costs associated with diversity.

   Answer

   True

   False

2 points

Question 30

1. One limitation of the discrimination and fairness paradigm is that organizations tend to emphasize the role of cultural differences in a company without really analyzing those differences to see how they actually affect the work that is done.

   Answer

   True

   False

2 points

Question 31

1. Example(s) of “reasonable accommodation” under the Americans with Disabilities Act include

   Answer

   		Reducing clutter and distractions for an employee with a brain injury.
   		Installing an elevator at a small business that has five employees.
   		Hiring a person with a disability even if she cannot perform the essential functions of the job.
   		All of the above are examples of “reasonable accommodation” under the law.

2 points

Question 32

1. The advantages of employing people with disabilities include all but which of the following?

   Answer

   		Increased business due to good publicity
   		Attracting new employees
   		Retaining current employees
   		Increased absenteeism

2 points

Question 33

1. Before implementing a new best practice, Chief Diversity Officers (CDOs) should

   Answer

   		Specify their operational context
   		Identify action options
   		Develop a pioneering mindset and spirit
   		All of the above

2 points

Question 34

1. Women often choose jobs with flexible hours.

   Answer

   True

   False

2 points

Question 35

1. Which category of immigrants experience discrimination?

   Answer

   		naturalized (legal) citizens
   		in-the-process immigrants
   		unauthorized immigrants
   		all of the above

2 points

Question 36

1. In terms of the deaf, Best Buy

   Answer

   		Provides hearing aids at wholesale prices.
   		Has yet to develop special programs but is intending to do so soon.
   		Provides American Sign Language interpreters to work with deaf customers online via a window on its website
   		Gives deaf customers a special discount.

2 points

Question 37

1. Organizations should set clear targets, translate them into specific action plans, and evaluate the effectiveness of the plans.

   Answer

   True

   False

2 points

Question 38

1. To have emotional intelligence, one must possess

   Answer

   		Self-awareness
   		Ability to recognize personal emotions
   		Ability to control emotions when necessary
   		All of the above

2 points

Question 39

1. Millennial workers (1980-2000) tend to be motivated by

   Answer

   		Gradual organizational change
   		Working on projects alone.
   		Flexibility and feedback.
   		None of the above

2 points

Question 40

1. Both white privilege and heterosexual privilege

   Answer

   		Apply only to males
   		Are always visible
   		Are no longer an issue in today’s workforce.
   		Are based on unearned power and privilege.

2 points

Question 41

1. McIntosh says that white and male privilege

   Answer

   		Must be conscious to be an advantage for whites and males.
   		Makes some things in life easier for males and whites even if they are unaware of their privileges
   		Only exists in the United States.
   		Is forbidden by the Civil Rights Act of 1964

2 points

Question 42

1. Today, women earn more bachelor’s degrees than men in every field.

   Answer

   True

   False

2 points

Question 43

1. Most white people clearly understand that they have a privilege because of their race.

   Answer

   True

   False

2 points

Question 44

1. An example of a person managing differences by avoidance, would be

   Answer

   		Moving the offices of the two people who don’t get along further from each other
   		Addressing the problem in a team meeting.
   		Talking to each one separately
   		Bringing this problem to the attention of higher management

2 points

Question 45

1. According to Peggy McIntosh (author of White Privilege article), it is more difficult for white people than people of color to understand racism and privilege because

   Answer

   		White people never have close friends who are people of color
   		They are less apt to experience a lack of privilege themselves.
   		There are more whites than people of color in the world
   		Slavery no longer exists in the U.S.

2 points

Question 46

1. Which of the following statements is true?

   Answer

   		Members of privileged groups have more power to change society than members of less privileged groups.
   		Members of less privileged groups have more power to change society than members of privileged groups.
   		Privilege is not beneficial to have.
   		None of the above is true.

2 points

Question 47

1. Which of the following groups is most apt to experience being privileged?

   Answer

   		People without disabilities
   		Muslims in the United States
   		Immigrants to the United States
   		Workers over sixty-fifty years of age

2 points

Question 48

1. According to Schein’s levels of organizational culture, which of the following is considered a surface level artifact?

   Answer

   		The physical layout of the organization
   		Espoused values
   		Operational values
   		Underlying assumptions

2 points

Question 49

1. Differences between people can add to the quality of an organization’s decision making process because

   Answer

   		It always takes longer to make a decision when there are multiple perspectives on a problem and time is money
   		Differences decrease creativity
   		Differences provide multiple perspectives
   		All of the above

2 points

Question 50

1. Although Asian Americans have high educational attainment, they represent less that 1 percent of senior-management positions.

   Answer

   True

   False