Week 1: Submit
project outline

Week 5: Submit
final project documents

BSOP588 Final
Project Proposal Outline

1. Title

2. Name
of organization (you can use a pseudonym)

3. Background/overview
of organization

·
Size of company

·
Type of industry

·
Product or service

·
Brief synopsis of Quality
management processes

4. Introduction
to the Problem

·
Identify the Quality Issues that
need to be addressed

o Performance
issues

o Customer
service issues

o Other

5. Opportunities

·
Potential gains from successful quality
management processes

·
A few examples of the organization’s
goals might be to increase quality levels, lower costs of quality, improve
customer satisfaction, increase morale and increase productivity. Feel free to
add to this list.

6. Possible
Quality Management Initiative

·
Six Sigma

·
Lean Principles

·
TQM

·
Balanced Scorecard (quality
focused)

·
Other?

7. Linkage
to Course TCO’s and specific topics in the syllabus

8. Sources
to be used

·
Identify at least three for the
outline assignment

Notes:

·
Please be sure to complete all
parts of the outline for full credit

·
Submission should be 3-4 pages

·
Submit in 12 point Times Roman
font

·
Make sure you provide the
citations and references in APA format

BSOP588 Course Project Guidelines

Topic
Selection

  1. Select aspecific organization of interest to you and identify a quality
    management related problem(s) in the firm. Examples may be poor quality
    levels, high cost of quality, poor product/service design, high level of
    internal/external failures, etc. Feel free to add to this list if you need
    to.
  2. You are taking on the role as a quality management
    consultant and the executives of your chosen organization have asked you
    to submit a recommended direction to implement a quality management
    initiative to address the quality management related problem(s) you
    identified above. For example: Six Sigma, Lean Principles, TQM, SPC,
    Balanced Scorecard, etc.
  3. You also need to identify which of the course TCOs and
    specific topics in the syllabus are related to the problem you identify.

Research
Sources

  1. All papers must have a minimum of 8 scholarly sources (other
    than text book) cited within the text of the paper and identified in the
    references section.
  2. Additional research sources can be attached in an
    appendix.
  3. All sources must be in two places. They need to be
    identified in the reference section must also have a corresponding
    citation in the body of the paper and vice-versa.
  4. Review the following document for instructions on how
    to access and use EBSCOhost for your research:EBSCOhost.

Paper
Format

  1. All papers should be single sided, double-spaced and in12-point
    type font Times Roman.
  2. Length of the paper to be between10 – 12 pages, excluding
    cover page, reference pages and appendices.
  3. The first page should include the title of the work,
    student name, address, telephone and e-mail address, course number, date,
    and instructor’s name.
  4. Follow APA style for general format and citations.
  5. Paper sectionsmust adhere to the guidelines below and each sectionmust be labeled in the text.
  6. Language should be clear, concise, and precise.
  7. Tone should be professional, consistent, and not filled
    with jargon.
  8. Grammar and syntax (sentence structure) must be
    correct.
  9. Report must be free of misspellings and typos.

Tables
and Figures

  1. All figures and tables must be referred to in your text
    before they appear on the page.
    1. Figures and tables should appear on the same page or
      the next page as the text that refers to them.
  2. All figures and tables need captions. Captions go below
    figures and above tables.

Quotations
and Citations

  1. Quotations and citations are crucial components of a
    research paper.
  2. Failure to properly cite research sources and borrowed
    ideas is plagiarism.
  3. Papers submitted without citations and references will
    be returned to the student with no grade.
  4. Refer to APA style guide for assistance with properly
    citing quoted and/or borrowed materials and ideas.

Milestones

WEEK

ACTION REQUIRED

Week 1

Look forward in the weekly
readings and lectures and familiarize yourself with course content and then select
an organization and problem area to research for ideas.

Week 1

Submit
written project proposal containing the following:

  1. Follow the Example GM588
    Final Project Proposal outline
    provided in Doc Sharing

Weeks 2
through 4

Continue to work on class project; seek instructor help as
required

Conduct
library research on your topic

  1. Identifya minimum of 8 scholarly
    resources for your project
  2. All resources for the paper
    should come from the DeVry library and must be of scholarly/journal
    quality
  3. Use the librarians for
    assistance in accessing materials

Please
Note
: Articles found online (consulting
company websites, Internet magazines, or other blogs)will not be considered an
acceptable scholarly resource
. Conduct
your research through a library where you can be assured that the sources are
of scholarly quality. For example, please do not use Wikipedia!

Week 5

Submit the completed project to the assignment
area for grading

Project Outline

Please print out the Course Project
Outline available in Doc Sharing and use it as a checklist
while constructing your paper and again before you turn it in.

Use your Project Outline for
the Week 1 assignment to develop your Project during weeks 2-4. Your completed
Project paper must include the following sections:

Your paper must include the
following sections:

SECTION

POINTS

DESCRIPTION

Title Page

5

Title of your quality management
research paper, your name, address, e-mail address, telephone number, course
number and title, instructor, and date.

Introduction

10

Provide an overview of the
organization and give enough information about the firm to acquaint an
unfamiliar person (no matter how famous the company). Identify name,
location, size, market segment (business line), and a brief
history. Identify the essential issues, events, or actions to help frame
the problem and subsequent discussion points.

Problem Statement

15

Identify and clearly state the
problem – the quality management issue(s) that you have selected to research.

The problem statement should identify the major reason(s) for the recommended
direction to implement a quality management initiative.

A well-formed problem statement
has:

  1. Focus – the problem
    should be well defined and specific enough for the reader to gain a
    clear idea of the quality management area and the direction of your
    study and research.
  2. Structure – if the problem
    statement is sufficiently focused, it will provide a basis for decisions
    about which information to include and which to exclude from the paper.
  3. Significance -The
    significance section is the area where you need to answer the magic
    question: “so what?” The significance makes your research worth it to
    the reader. It is great if you can link this more to quality/productivity
    issues and provide “numbers” to support your direction.

Literature Review

30

·
You must
address a minimum of 8 scholarly resources in this section (excluding the
text).

·
Provide
an analysis and synthesis of the various authors from the research that
significantly informed your analysis and proposed solutions.

·
You may
have found conflicting opinions heories related to your topic area. Identify
and discuss any such contrasts and/or describe in detail significant
agreement among your sources.

·
Your
literature review should be separate and distinct from your analysis section;
it is a summation of your research.

·
The
“best practices” of quality management that was covered in the course and
that links with your direction should be cited in this section.

·
Use
sub-titles as necessary.

·
Citations
are a MUST!

Analysis

30

Explore the problem in depth and
with scholarly rigor.

Provide an identification and
description of the potential root causes of the problem/issue. Be sure not to
address only symptoms of your problem. Diagnose the problem and its origins
as best as you can.

A critical element of this section
is to apply the best practices of Quality Management concepts and models from
the text, class discussions, and from researched sources.

Discuss the concepts, ideas, or
insights that are most valuable in helping you make sense of the causes of
the problem. Support your analysis with reference to appropriate research
material.

Citations are a MUST!

Recommendations

30

Identify the quality management
initiative and recommended direction that you have chosen. Explain its
relevance and significance in how it will address the quality management
issue(s) and reason(s) that you identified in the problem statement area.

Citations are a MUST!

Note: Please remember in this
section you also need to touch on how they will be able to measure their success. Think of the
“lead-lag” indicator concepts from the course readings and lectures.

Reflection

10

In this section, you are to
reflect on your learning from this assignment. Identify the areas that you
found most interesting and also identify areas that you feel will assist you
most in your career.

References

10

You must use no less than 8
library resources outside your textbook.

All references must be
cited in two places: within the body of your paper and on a separate
reference list. Choose references judiciously and cite them accurately. Cite
all sources using APA format.

Please Note: Citing an author’s
work within your text documents your research, identifies the source for
readers, and enables readers to locate the source of information in the
alphabetical reference list at the end of the paper.

To use the ideas or words of
another person without crediting the source is plagiarism. Plagiarism in its
purest form involves copying passages either verbatim or nearly verbatim,
with no direct acknowledgment of the source. The most common form of plagiarism
is to paraphrase information from your source material. Paraphrasing does not
relieve you of the obligation to provide proper identification of source
data.

The best way to avoid plagiarism
is to make sure all quotes, ideas, or conclusions not your own are given
proper acknowledgment in your text. A key thought to remember is: “If you did
not write it, CITE it!”

Total

140

Grading Rubrics

Criteria

Failed to Meet Minimum Standards
0-83

Barely Meets Minimum Standards
60+%
– D

84-98

Meets Minimum Standards
70+%
– C

98-111

Good
80+%
– B

112-125

Superior
90+%
– A

126-140

Title Page
(5 Points)

Title of your research paper
Your name, address, e-mail address, and telephone number; course number and
title, instructor, and date. (5)

Introduction
(10 Points)

Introduction is not apparent. (0)

Introduction is vague;
Introduction is incomplete; lacks a focus. (6)

Introduction reflects barely
adequate information to acquaint reader to the problem context. (7)

Contains a focus and provides
sufficient detail to set the stage for the analysis but may contain
extraneous information. (8)

Introduction has a sharp, distinct
focus; complete information. (10)

Problem Statement
(15 Points)

No problem statement apparent. (0)

Problem statement is vague; does
not agree with title of paper. (9)

Presented mostly as symptoms of
the problem. (11)

Presented as a disguised solution.
(13)

Focused and concise. (15)

Literature Review
(30 Points)

None provided. (0)

Too shallow; insufficient depth;
provides review of only one source; does not cite sources properly; may
include analysis of the problem in this section. (21)

Provides a review of only 2-3
sources; Does not address topic areas germane to the problem; including
analysis of the problem; does not cite some sources properly. (23)

Provides a review of the
minimum 6 research articles; lacks reference to insights or findings
from many of the readings that are applicable to the problem. (25)

Discusses the concepts, ideas, or
insights that have the most value for helping make sense of problem;
Excellent use of citations and follows proper citation protocol; Exceeds all
standards defined in the syllabus guidelines for the project. (30)

Analysis
(30 Points)

No analysis evident or presents a
simplistic, inappropriate, or incoherent analysis of or response to the
problem. (0)

Illogically analyses the problem;
it may lack coherent structure or elaboration with examples.

Does not apply findings from literature review. Clear lack of evidence to
support analysis; making broad generalizations and unsupported assertions.
(21)

Presents an adequate analysis of
the problem, elaborating the analysis with sufficient examples and acceptable
reasoning. May not apply findings from literature review appropriate.

Lack of evidence to support analysis; making broad generalizations and
unsupported assertions. (23)

Presents a thoughtful analysis of
problem, elaborating that response with appropriate examples and sensible
reasoning. (25)

Presents a cogent analysis of the
stated problem, elaborating that response with well-chosen examples and
persuasive reasoning supported by the literature. (30)

Recommendations
(30 Points)

Solutions and recommendation not
included. (0)

The choice of recommendation (s)
is not linked to the analysis. (21)

Presents only a minor recommendation
that may or may not be fully supported by the analysis. (23)

Recommendations are linked to the
analysis. Partially supported and defended. (25)

Recommendations logically flow
from the analysis. Well supported and defended. (30)

Reflection
(10 Points)

No reflective statement offered.
(0)

Perfunctory effort at drawing
lessons from the assignment. (6)

One key lesson; no other insights
offered. (7)

Good faith effort in discussing
the lessons from the assignment; some insights are included. (8)

Well presented insights on how the
assignment influenced personal, academic, and professional development. (10)

References
(10 Points)

Few or no references listed. (0)

Insufficient references listed;
inconsistent format. (6)

A few appropriate references
listed. (7)

Well chosen references used; minor
errors. (8)

Well chosen references used;
follows correct format for listing; no errors. (10)

NOTE:Points will be deducted
for grammar, syntax, and/or punctuation errors. Failure to cite sources
properly or using incorrect protocol when citing sources and listing
references are cause for point reduction. Failure to cite sources will result
in submission for academic integrity review.